Reviews For Sport Clips Haircuts of Rocky River

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1 rating

Came in on a Sunday 12/03/2017 and was seated and greeted by the nicest girl (Sam, I think) and she asked me if I was in for a haircut or(some other, up-sell service) and I stated that I was in for just a haircut. With that, the Manager started berating and criticizing the way the girl asked the question and went on and on about it, in front of customers and the entire salon. The girl was so embarrassed by the manager who made her look dumb and it got worst from there. The Manager, then tried to take a straw poll by the customers if there was a difference in her style of questioning and then went on to ask a co-worker if she understood the difference further embarrassing the girl. I really couldn't hear what the stylist was asking me and finally I got fed up with the non-sense and told the manager to stop being so rude to the girl and stop interrupting the entire salon. She got sassy with ME the customer and I got up out of the chair and left the salon. I am not too sure who the owner of the salon is, but they need to get a handle on the manager who is this middle-aged, frumpy, overweight, menopausal, silver-haired broad with glasses and a trumpetingly loud voice and obnoxious behavior -- she's killing business and abusing her workers at that Rocky River Salon.

Rated 1.0 out of 5.0 based on 1 Client reviews